Effective Date: [Insert Date]
At CaptionUK, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Your name and contact details (email, phone)
- Project details you share with us
- Payment information (processed securely)
- Technical data (like IP address, browser type, device info)
We do not collect unnecessary or sensitive personal data.
2. How We Use Your Information
We use your information to:
- Provide captioning and related services
- Respond to your questions or requests
- Send invoices and updates
- Improve our website and services
We do not sell or share your personal information with third parties for marketing.
3. Cookies
Our website uses cookies to improve your experience. Cookies help us understand how visitors use our site. You can manage or disable cookies through your browser settings.
4. Data Security
We take your privacy seriously. All data is stored securely and access is limited to authorized staff only. We use encryption where necessary and follow standard data protection practices.
5. Third-Party Services
We may use trusted third-party tools (e.g., for payments, website analytics). These providers follow their own privacy policies and handle your data securely.
6. Your Rights
You have the right to:
- Request a copy of your personal data
- Ask us to correct or delete your data
- Withdraw consent at any time
To exercise these rights, email us at [your contact email].
7. Updates to This Policy
We may update this policy as needed. Changes will be posted on this page with a new effective date.
