Welcome to CaptionUK! By using our website or services, you agree to the following Terms and Services. Please read them carefully.
Who We Are
CaptionUK provides professional captioning, subtitling, and transcription services. We aim to make media more accessible, accurate, and inclusive.
Use of Our Services
When you use our services, you agree to:
- Provide accurate project information
- Not upload illegal or harmful content
- Use our content (captions/subtitles) only for lawful purposes
We reserve the right to decline or cancel projects that violate our values or applicable laws.
Payments
- All prices are quoted in [currency, e.g., GBP].
- Payment is required before delivery unless otherwise agreed.
- We accept secure payment methods like bank transfers or online processors.
Invoices must be paid by the due date. Late payments may result in delayed service or extra fees.
Delivery Times
We aim to meet agreed deadlines. However, delivery times may vary based on project complexity or volume. If we expect a delay, we’ll inform you as early as possible.
Revisions
We offer a limited number of free revisions (usually one round) per project to correct errors or adjust formatting. Additional edits may incur extra charges.
Ownership & Copyright
Once full payment is made:
- You own the final captions, subtitles, or transcripts.
- We do not claim rights to your original content.
You confirm that you have the right to use and share the content you send us.
7. Privacy
We respect your privacy. Any files or information you share will be kept confidential and used only for your project. Please refer to our Privacy Policy for more details.
Limitations
We aim for accuracy, but we are not liable for:
- Any damages resulting from the use of our captions or services
- Missed deadlines due to factors beyond our control (e.g., technical issues, client delays)
Changes to Terms
We may update these Terms at any time. Any changes will be posted on this page. Continued use of our services means you accept the updated terms.
